Infothèque
The purpose-based library

"In the years since John Huber's trailblazing Lean Library Management was published, budget pressures on libraries have only increased. Yet libraries who have adopted his strategies have turned conventional management thinking that if budgets are reduced, customer service suffers on its head. These libraries have proven that by streamlining and improving customer services, they can eliminate wasteful activities and bring down costs. In The Purpose-Based Library, Huber and seasoned public library administrator Potter build on insight gleaned from decades of experience to demonstrate how libraries can create real growth opportunities through concentrating on their true mission and purpose, and without spending a lot more money." [extrait de la 4e de couverture]

Notice bibliographique

HUBER, John J. , POTTER, Steven V. The purpose-based library : finding your path to survival, success, and growth. Chicago : ALA Neal-Schuman, 2015. 200 p. ISBN 9780838912447